Returns & Exchanges
We're so confident you'll love our products that we offer a 30 day money back guarantee.
You may return any products purchased (used or unused) within 30 days of the initial purchase date for a full refund. The product(s) must be at least 1/2 full to be eligible for a return if used.
Our Starter Sample Kit, Custom Sample Kit, and individual product samples are not eligible for a return. Shipping fees on these items and full-sized orders are non-refundable. You are responsible for the cost of return shipping. We reserve the right to refuse a return from anyone whom we believe abuses our return policy.
If you have a reaction to any of our products, we're happy to help find a better product for you.
Head over to our Contact page to initiate a return or have us help you find a product that's a better fit.